Who do I Contact?
The student's school should be the primary point of contact for parents/guardians. The vast majority of questions or concerns (such as curriculum matters, bussing information or school events), can be addressed at the school level through your child's teacher or through the school administration.
The vast majority of questions can be answered at the school level. With respect to policies, for the foreseeable future the policies of the previous four districts will remain in effect until otherwise stated. (Updated policies can be found here).
If you have a question which you feel should be addressed by the school district you should first contact the Senior Education Officer (SEO) for the school. The contact information for Senior Education Officers can be found on your schools profile page.
The contact information for each regional office of the Newfoundland and Labrador English School District can be found below:
P.O. Box 1810, Stn. "B"
16 Strathcona Street
Happy Valley-Goose Bay, NL
A0P 1E0 · Canada
Tel: (709) 896-2431
Fax: (709) 896-9638
P.O. Box 368
10 Wellington Street
Corner Brook, NL
A2H 6G9 · Canada
Tel: (709) 637-4000
Fax: (709) 634-1828
203 Elizabeth Drive
A1V 1H6 · Canada
Tel: (709) 256-2547
Fax: (709) 651-3044
95 Elizabeth Avenue
St. John's, NL
A1B 1R6 · Canada
Tel: (709) 758-2372
Fax: (709) 758-2706
If you have questions regarding student support services currently being offered you should contact the school or your child's Program Planning Team. If you still have concerns after speaking with the school and/or the Program Planning Team you may contact the SEO for your school.
If you need further assistance after speaking with the SEO you may contact:
The Newfoundland and Labrador English School District has Program Specialists who work with specific areas of the curriculum, such as mathematics, social studies or fine arts. Contact information for these individuals can be found on our main contact page on our website.
Questions regarding disciplinary matters should be directed to the school and a discussion should take place with the teacher. If the matter is not resolved you can discuss it with the principal. If you would like to discuss the matter beyond the school level you can contact the Senior Education Officer responsible for your school. Contact information for SEOs can be found on each schools profile page or on the staff directory contact page.
Media representatives should contact Ken Morrissey, Director of Communications, for the district who can arrange the appropriate response to the media inquiry. (Tel: 709-758-2371 | Cell: 709-730-0798 | Email: firstname.lastname@example.org)
As a public body, the Newfoundland and Labrador English School District follows the requirements of the Access to Information and Protection of Privacy Act. Requests for information under the act must be made through the District's ATIPP Coordinator who can be reached via email@example.com or (709) 758-2372.
Parents/ guardians of pre-school aged children are advised that registration for the Kinderstart (pre-Kindergarten) and Kindergarten Program takes place in May of each year. For the 2016-17 school year, children must be five years of age on or before December 31, 2016. If you have not yet registered your child for the Kindergarten program, please contact your zoned school. Click here to learn more about Kindergarten Registration.
Parents/guardians interested in registering their child in the Early French Immersion (EFI) Kindergarten Program are required to register their child at their zoned school if the Early French Immersion Program is offered. If Early Immersion is not offered in the zoned school, parents/guardians shall register their child at the school closest to their place of residence that offers the program.
Parents/guardians have the right to request a transfer to another school within the Newfoundland and Labrador English School District. Requests will be considered subject to guidelines defined in the District's Administrative Regulations, under the following circumstances:
- When other siblings are in regular attendance at the school in which the transfer is being requested.
- When there are program availability considerations.
- When the ISSP or school team recommends it.
- When family members of the child and/or his guardian live within the attendance zone of the school.
All student transfer requests shall be submitted to the principal of the requested school on the Student Transfer Request Form and copied to the principal of the zoned school.
All student transfer requests shall be considered subject to space availability, programming considerations and the current staffing allocation provided to the school.
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As per Government policy, school busing is provided free of charge for students who live greater than 1.6 kilometres from their neighbourhood school.
When you register your child for school, he or she would be registered for school busing based on your place of residence. Click here to review the District's School Bus Information.
Students who reside in the walk zone (less than 1.6 km from their neighbourhood school) may be offered a courtesy seat. Under courtesy seating, there would have to capacity on the bus and the student would have to walk back to the nearest stop outside of the walk zone. Courtesy seats are provided at the discretion of the school principal.
Students attending a school other than their zoned, neighbourhood school, such as students in French Immersion, do not qualify for student busing.
With regard to busing to daycares, the Department of Education's policy indicates the conditions for this transportation will be provided to eligible students. These conditions include:
- The daycare must be licensed under the Government's regulations.
- The daycare must be on an established bus route.
- The daycare must be located outside of the walk zone.
- There must be capacity on the bus.
School buses meet 37 federal safety standards set by Transport Canada. These include: size and bright yellow color; high back, padded seats; shatter-proof glass; raised floor; reinforced sides and flashing upper lights and stop arm.
If for any reason a school must close, either early morning or midday, school administrators will update the on-line School Status Report message board. Click here for School Status.
Every effort will be made to have school closure announcements posted to the School Status Report by 6:30 a.m., and depending on the weather and any building-related emergencies that may occur once school opens, anytime throughout the day. Schools will also use the Synervoice telephone messaging system as well as the local radio stations to deliver important school announcements.
In the event a school may have to close during the day, parents/guardians should advise their school principal as to how they want emergency situations handled with respect to student busing and pickup. Parents/guardians should look for this form in their child's new school year package.
Information on the decision making process for weather closures can be found here.
The Newfoundland and Labrador English School District recognizes that homework, when properly administered with appropriate feedback, is a valuable part of the educational process. Homework not only acts as a bridge between home and school in providing information regarding student learning, it also reinforces and practices skills that have already been covered in class.
If a teacher chooses to assign homework, the following guidelines are provided for the various grade levels:
- K- 10 minutes
- Primary - 30 minutes
- Elementary - 40 minutes
- Intermediate - 1 hour
- High School - 1 to 2 hours.
The Newfoundland and Labrador English School District makes transcripts available for former and current students upon request.
Current/former students who are looking for an official high school transcript should contact the Department of Education, High School Transcripts Division.
To request other information from student records for current and former students, please click here to download the Student Records Request and Authorization form.
The Newfoundland and Labrador English School District recognizes and respects the fact that parents/guardians and/or students may sometimes disagree with the decisions or actions of a teacher, administrator or district level personnel. While every effort is made to resolve issues, parents/guardians and students have a right to appeal decisions.
We encourage all concerns and issues to be handled as near the source as possible. For example, issues should be first addressed with the classroom teacher. If unresolved, the concern should be addressed by the principal. If still unresolved, the senior education officer assigned to your school can assist in resolving the issue.
Should you wish to register an official complaint with the District, you can contact our district office at (709) 758-2372.